Data privacy and customer contacts

Proofling processes account data, workspace data, customer contacts, testimonial responses, consent records, billing metadata, and optional Stripe automation data.

You are responsible for making sure you have a lawful basis to upload customer contacts and send testimonial requests.

Proofling uses customer contact data to:

• send testimonial asks and follow-ups

• generate response and opt-out links

• record sending state

• connect replies to the right campaign

• maintain suppression and unsubscribe behavior

Published proof walls and testimonial share pages are public. Private responses remain private unless you approve consented proof for publication.

For privacy requests, contact support and include the email address involved. For customer recipient data, Proofling may direct the request to the business that controls the campaign.