Cancel or request a refund

Proofling billing is processed through Stripe.

To manage billing, open subscription or billing settings inside your workspace. If the billing portal is unavailable or you cannot access the account, contact support.

First-month Pro purchases include a 14-day money-back guarantee when that guarantee is shown on the pricing or checkout flow.

When requesting help, include:

• the email address on your Proofling account

• workspace name

• Stripe billing email if different

• whether you want to cancel, request a refund, or both

Support can help with account and billing operations. For legal, tax, or compliance advice, speak with a qualified advisor.