Send the ask and follow-up

After customers are added, open the campaign's Email page.

Before sending:

• check the sender name

• check the reply-to email

• review the ask message

• review the follow-up message

• confirm that the customer list is appropriate

Proofling sends one initial ask. If follow-up is enabled and the customer does not reply, Proofling sends one follow-up.

The ask is private. Customers can leave feedback and choose what, if anything, may be used publicly.

If sending is paused or unavailable, check for app warnings and contact support if you are unsure what blocked the send.